Privacy Policy

At OTG, we value your privacy and are committed to protecting your personal data provided to us. This Privacy Policy explains how we collect, use, and safeguard your data provided to us via this website www.shoponthego.sg (“the Site”). By accessing this Site, you acknowledge the collection and use of your information and agree to this Privacy Policy.

OTG reserves the rights to amend the Privacy Policy at any time without incurring any liability on our part and without prior notice. Your continued usage of our Site or any of its services after any changes will indicate your acceptance of such changes. In the event of any dispute, OTG reserves the right of the final decision.

Information We Collect

The personal information that OTG may collect include, but is not limited to, your name, username, password, email address, date of birth, address, telephone number, credit card and debit card numbers (with expiration dates), and any other personal information provided in other communications to OTG. You represent and warrant that you have the right and authority or have obtained all necessary consents to provide any information, including any personal information of another individual, that is provided by you to OTG.

OTG may also collect information that may not be personal information, which may include, but is not limited to, the frequency of user visits to the Sites, the routes by which users access the Sites and use of any hyperlinks available on the Sites. OTG or its service providers may process and use this aggregate data for various purposes including, but not limited to, analysis of this data for trends and statistics, development of the Sites’ features and offerings, assessing patterns of use, or planning and evaluating marketing initiatives. This information is gathered by certain tools and methods such as the collection of your IP address or the use of cookies and is maintained, used and disclosed in aggregate form unless otherwise noted.

How We Use Your Information

The collection of customers’ information is crucial to the operational viability of our business.

We use your information to mainly:

Provide and fulfill our services (processing orders, providing customer support etc)
Send marketing communications (marketing communications in relation to our products, promotions, sales, etc)
Research and Development (analysing and improving our Site and/or business etc)

Note that this is not an exhaustive list and examples listed are also non-exhaustive.

Sharing Your Information

We will not divulge your personal information, email address, credit card information to any third parties site without your permission, unless you have requested or authorised us to do so. We do not sell your personal information to any third parties site for any reason. Your personal information may however, be shared with third parties who are hired for specific functions, including but not limited to order-fulfilling, delivery, postal mail, email, processing of payments and more. These vendors have access to your details, but may not use them for other purposes other than the function they have been hired to fulfill. We may disclose your information if required by law or to protect our rights and safety.

You have the rights to, at any time, choose to opt out of receiving further email communications from OTG. You can unsubscribe from such communications by means of a link provided in every email sent by OTG or contacting us directly. Kindly allow for 3-5 working days for your request to be processed.

For further questions, you may contact us at contactsg.onthego@gmail.com.

Data Security

We implement reasonable security measures to protect your personal information and process it securely. However, no method of transmission over the internet or electronic storage is completely secure and we cannot be held liable for any loss you may suffer for unauthorised access or loss of any data provided to our website. Nevertheless, we strive to protect the security of your information, and will constantly review and enhance our information security measures.

Similar to many websites, OTG uses “cookies” to maintain records of your visit to the Sites. A cookie is a small text file that is transferred by a web server and stored on the hard drive of your computer. It can only be read by the server that sent it to you.This information does not identify you personally and you remain anonymous unless you have otherwise provided OTG with personal information.

OTG uses cookies to understand users’ usage patterns, audience size, preferences and such that we are able to improve our Site and provide an enhanced browsing experience for you. Most web browsers accept cookies automatically. You can manage cookie preferences through your brower settings. Do take note, however, that if you do disable cookies from your browser, you may not be able to access certain sections of the Sites.

Third Party Websites

The Site may contain links to other third party websites that are not controlled or operated by us. This Privacy Policy does not apply to such third party websites, and we are not responsible for the content of such third party websites or the privacy practices of such third parties. We encourage you to perform due diligence on the privacy policies of any third party websites before usage and disclosing of personal data to them.